Privacy & Policy

Privacy Policy

Effective Date: FEBRUARY 24, 2025

Welcome to Coastal Care Physical Therapy. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, book appointments, or engage with our services.

1. Information We Collect

We may collect the following types of information:

? Personal Information: Name, phone number, email address, mailing address, and any information you provide when booking an appointment.
? Medical Information: Health-related details necessary for scheduling and providing physical therapy services.
? Payment & Insurance Information: If you make payments or provide insurance details, we securely process this data.
? Website Usage Data: IP address, browser type, pages visited, and time spent on our website for analytics and service improvement.

2. How We Use Your Information

We use your information to:
? Schedule and manage appointments.
? Provide physical therapy services and personalized treatment plans.
? Respond to inquiries and customer support requests.
? Process payments and insurance claims securely.
? Improve our website and user experience through analytics.
? Send updates about services, promotions, or important clinic information (you can opt out anytime).

3. Information Protection & Security

We take the following steps to protect your personal data:

? Secure servers and encryption methods to prevent unauthorized access.
? Limited access to personal data only to authorized staff.
? Compliance with HIPAA and other medical privacy standards for patient records.

4. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share information with:

? Healthcare Providers: When necessary for your treatment.
? Insurance Companies: To process claims and verify coverage.
? Legal & Compliance Requirements: If required by law, such as responding to subpoenas or regulatory requests.

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to enhance user experience and improve our services. These help us track website traffic and understand visitor behavior. You can disable cookies in your browser settings if preferred.

6. Third-Party Links

Our website may contain links to third-party websites (such as insurance providers or medical resources). We are not responsible for the privacy practices of these external sites. Please review their policies before sharing personal data.

7. Your Rights & Choices

You have the right to:

? Request access to the personal data we hold about you.
? Correct or update inaccurate information.
? Opt out of marketing emails and communications.
? Request the deletion of your personal data, subject to legal and medical recordkeeping requirements.

To exercise any of these rights, contact us at +1 302-524-8333 or email us at [email protected].

8. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised "Effective Date". We encourage you to review this page regularly to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

? Coastal Care Physical Therapy
? Address: 6 Ellis Aly, Unit 6, Selbyville, DE, United States, Delaware
? Phone: +1 302-524-8333
? Email: [email protected]